Billing Terms & Conditions

Last updated: February 14, 2026

At Tava Skincare, we aim to provide a smooth, secure, and transparent checkout experience. By placing an order on our website, you agree to the billing terms and conditions outlined below.

2.Accepted payment methods

We currently accept major payment methods available through Shopify Payments and our enabled checkout providers, which may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Debit cards
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Other payment options displayed at checkout

Payment availability may vary based on customer location, device, and checkout provider.

3.Secure transactions

All transactions are processed securely through our payment providers.

We do not store full credit card numbers on our website.

Your payment method is charged when your order is placed.

4.Sales tax

Applicable sales tax may be added to orders based on your shipping address and any tax collection requirements that apply to us.

5.Order confirmation

After placing an order, you should receive an email confirmation.

If you do not receive it within a few minutes, check your spam or promotions folder.

For help, email support@tavaskincare.com.

6.Pricing, discounts & promotions

All prices are listed in the currency shown at checkout.

Discounts, sales, bundle pricing, and promotional offers may be changed or discontinued at any time.

Discount codes must be entered at checkout and cannot be applied retroactively after an order is placed.

7.Subscription billing policy

If subscription products are offered, customers are responsible for reviewing the subscription terms before checkout.

Subscription discounts are intended for recurring customers. To protect the integrity of our subscription program, subscriptions may require a minimum number of recurring orders before cancellation is allowed, if disclosed at checkout or in the subscription terms.

If you have a genuine issue with your subscription, contact support@tavaskincare.com.

8.Failed or declined payments

If a payment fails, is declined, or cannot be processed, the order may not be completed or fulfilled until payment is successfully received.

9.Billing errors

If you believe you were charged incorrectly, contact support@tavaskincare.com with your order number and a description of the issue.

10.Chargebacks & payment disputes

Customers are encouraged to contact us first so we can resolve billing concerns directly.

Filing a chargeback without contacting us may delay resolution while the payment provider investigates the dispute.